The best support experience at our HelpDesk, with an experienced SysAdmin dedicated to solving any problem!
We take the security of our clients’ servers very seriously. We offer constant optimization, installation of resources, configurations aimed at server security, services, daily log analysis,…
Analysis and maximum optimization for excellent performance of the OS, Network, Kernel(sysctl), Apache, NGINX, Litespeed, PHP, MySQL/MariaDB, MailServer, …
24×7 Proactive monitoring of more than 100 server resources and services. In the event of failures, non-standard usage, at any time, a SysAdmin is assigned to mitigate the incident.
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Our system will alert us if any of the 100 monitored services and resources are offline or not being used normally. In these cases, a sysadmin is assigned to resolve the problem. We can even contact your data center on your behalf, if necessary and if you allow us to.
Our monitoring system is configured to monitor all the partitions mounted on a cPanel server. Our sysadmins will receive alerts if the server's disk usage is critical or something that needs our attention.
We will receive alerts if memory usage is reaching its limits. Our cPanel sysadmins will correct the problems or inform you if a RAM upgrade is necessary for the applications to work properly.
Don't worry about those high CPU load peaks. Our 24/7 monitoring department will take care of your CPU load problems and ensure that your server runs smoothly.
We'll know if there's a problem with your web server, and our cPanel administrators will fix the problems in no time.
Installation and configuration of dozens of cPanel features and services, following the latest and best practices.
Free 100 GB of storage for external server backup.(Not available in the Basic plan)
Daily audits, corrections, installation of security patches, frequent updates and configuration adjustments.
List of some steps to protect the cPanel server.
+ Disable direct login with root user
+ Disable/Replace insecure ciphers with the latest secure ones.
+ open_basedir protection.
+ Fail2Ban configuration
+ Creation of a dedicated user for SSH access.
+ Changing the default SSH port
+ Advanced configuration of the CSF firewall
+ Mod_Evasive configuration (optional or if necessary)
+ Mod_Security configuration and optimized rules for greater security.
+ Use of TLS 1.2 and TLS 1.3 .
+ Server analysis with RootKit Hunter
+ Server analysis with maldet integrated into Clamav with added signatures for better detection of malicious code on client sites.
+ Server analysis using ImunifyAV and integration with cPanel.
+ Setting up frequent tasks in cron.
+ Disable Apache header information.
+ Disable NGINX header information.
+ Correct configuration of Litespeed.
+ Hide PHP version information.
+ Kernel Security Update and Optimization via Sysctl.conf
+ Disable unnecessary services
various others according to Linux OS distribution, hardware, customer request, etc…
We focus on offering advanced performance optimization in the right measure for each server. Through analysis of the hardware, active clients, network, systems, modules and extensions installed, we are able to define the best configurations and installations required for the server, including customizations to the Kernel (sysctl.conf), NGINX, Apache, Litespeed, PHP, MariaDB, Exim and others…
Secure, downtime-free migration of accounts from your old cPanel server (root access to the old server required). With the exception of the Basic plan, we offer the migration of up to 25 accounts per month.
Our experienced SysAdmins can install and configure any third-party application compatible with your server.
In-depth investigation of spam and hacker-related activities from the logs and collection of evidence for further processing. Our team will investigate and check the server for suspicious scripts. We follow comprehensive data recovery procedures for hacker attacks and protect systems with periodic data backups. Setting up remote backups, monitoring server logs for any malicious activity, rotating and securing logs for future reference.
Pro Active Server Management monitors more than 100 server resources 24×7. In the event of any anomaly, one of our SysAdmins is immediately assigned with top priority to investigate and mitigate the problem in the shortest possible time and report via our HelpDesk details of the incident.
Advanced installation and configuration of various AntiSpam and AntiVirus tools and plugins on the Server
Our team of cPanel server management experts will always be ready to offer suggestions for improving the security and performance of your server.
We offer the best support experience in our HelpDesk, through experienced SysAdmins, always up to date, dedicated to solving any problem.
We have the knowledge and experience to help you manage security processes, reduce risks and costs, increase performance and optimize resources. Request more information about our solutions…
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